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Persona C16 Card Printer Service Manual (Rev. 5.0)
30
Print Process Errors
Resolving a Headlift Error
Symptom: The Printhead continuously cycles or does not cycle at all.
Step Procedure
1 Cycle the Headlift Motor.
a. Press both buttons on the front control panel.
b. Verify that the Headlift Motor turns.
• If the Motor does not turn, continue to Step 2.
2 Test the Headlift Motor.
a. Unplug the Printer.
b. Remove the back cover.
c. Disconnect the Headlift Motor from the Main Board.
d. Connect a 9-volt battery to the Head Motor.
• If the Motor does not turn, replace it. See the Replacing the Headlift
Motor Assembly (830143) in Section 5, page 170.
• If the Motor does turn, continue to Step 3.
3 Test the Headlift Sensor.
a. Remove the back cover.
b. Attach the positive lead from a Digital Voltmeter to Pin 1 of J6. Attach the
negative lead to the Pin 3 of J6.
• If open, the Sensor should read 0.17 to 0.9 VDC.
• If closed, the Sensor should read 4.9 to 5.5 VDC.
c. Replace the Sensor if the voltages do not read correctly. See the Replacing
the Printhead Harness Assembly (830162-00) procedure in Section 5, page
167.