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Envelopes jam or will not feed in the product .................................................................. 180
Output is curled or wrinkled ............................................................................................. 180
Product does not duplex or duplexes incorrectly ............................................................. 181
Solve print-quality problems ............................................................................................................. 182
Print-quality problems associated with paper .................................................................. 182
Print-quality problems associated with the environment .................................................. 182
Print-quality problems associated with jams .................................................................... 182
Image defect examples .................................................................................................... 183
Repetitive defects ruler .................................................................................................... 188
Solve performance problems ........................................................................................................... 189
Solve connectivity problems ............................................................................................................. 190
Solve direct-connect problems ........................................................................................ 190
Solve network problems .................................................................................................. 190
Solve walk-up USB printing problems .............................................................................................. 191
Product software problems ............................................................................................................... 193
Solve common Windows problems ................................................................................................. 194
Solve common Macintosh problems ................................................................................................ 195
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 200
Part numbers .................................................................................................................................... 201
Paper-handling accessories ............................................................................................ 201
Print cartridges ................................................................................................................. 201
Memory ............................................................................................................................ 201
Cables and interfaces ...................................................................................................... 202
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 204
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 205
End User License Agreement .......................................................................................................... 206
Customer self-repair warranty service .............................................................................................. 208
Customer support ............................................................................................................................. 209
Repack the product .......................................................................................................................... 210
Service information form .................................................................................................................. 211
Appendix C Specifications
Physical specifications ..................................................................................................................... 214
Power consumption, electrical specifications, and acoustic emissions ............................................ 214
Operating environment ..................................................................................................................... 214
Appendix D Regulatory information
FCC regulations ............................................................................................................................... 216
Environmental product stewardship program ................................................................................... 217
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