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Diagnostics menu
Use the DIAGNOSTICS menu to run tests that can help you identify and solve problems with the product.
To display: Press the Menu button
, and then select the DIAGNOSTICS menu.
NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no
default.
Item Sub-item Values Description
PRINT EVENT LOG Prints a report containing the last
50 entries in the product’s event
log, starting with the most recent.
SHOW EVENT LOG Displays the last 50 events, starting
with the most recent.
PAPER PATH SENSORS Performs a test on each of the
product’s sensors to determine if
they are working correctly and
displays the status of each sensor.
PAPER PATH TEST Tests the paper-handling features
of the product, such as the
configuration of the trays.
PRINT TEST PAGE Generates a page for testing the
paper-handling features. You must
define the path for the test in order
to test specific paper paths.
SOURCE ALL TRAYS
TRAY 1
TRAY 2*
TRAY 3
TRAY 4
Specifies whether the test page is
printed from all trays or from a
specific tray.
DUPLEX OFF
ON
Determines whether the duplexer
is included in the test.
NOTE: This option is available
only for the HP LaserJet P3011n
printer and the HP LaserJet
P3011dn printer.
COPIES 1*
10
50
100
500
Determines how many pages
should be sent from the specified
source as part of the test.
MANUAL SENSOR TEST Performs tests to determine
whether the paper path sensors are
operating correctly.
38 Chapter 2 Control panel ENWW