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Control panel message Description Recommended action
CHOSEN PERSONALITY NOT
AVAILABLE
To continue press OK
The product received a request for a
personality (product language) that does not
exist. The print job is canceled.
Print the job using a printer driver for a
different product language, or add the
requested language to the product (if
available).
To see a list of available personalities, print a
configuration page.
CLEANING DISK <X>% COMPLETE
Do not power off
alternates with
CLEANING DISK <X>% COMPLETE
For help press
The storage device is being sanitized or
cleaned. Do not turn off. Product functions
are unavailable. The product automatically
turns off and then on when finished.
No action is necessary.
CLEANING PAGE ERROR
Open rear door
You are processing a cleaning page with the
rear door closed.
Open the rear output bin to begin creating or
processing the cleaning page.
CLEANING...
DO NOT GRAB PAPER
The product is performing an automatic
cleaning.
No action is necessary.
Clearing event log The product is clearing the event log. No action is necessary.
Clearing paper path The product jammed or was turned on and
paper was detected in a wrong location. The
product is automatically attempting to eject
the pages.
Wait for the product to finish trying to clear the
pages. If it cannot, a jam message displays
on the control panel.
CODE CRC ERROR
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade. Contact an HP-authorized service or support
provider.
DATA RECEIVED
To print last page press OK
alternates with
<current status message>
The product is waiting for the print command. Press the OK button to continue.
DATE/TIME = YYYY/MMM/DD HH:MM
To change press OK
To skip press
The current date and time. Set the date and time or press the stop button
to skip.
Deleting... Product is deleting a stored job. No action is necessary.
DUPLEX OPERATION FAILED
To continue press OK
alternates with
DUPLEX OPERATION FAILED
For help press
A timing error has occurred during a duplex
printing job.
Press the OK button to continue printing. If
the error occurs again, cancel the job and
print it as a single-sided job.
Table 10-1 Control-panel messages (continued)
154 Chapter 10 Solve problems ENWW