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Control panel message Description Recommended action
Too many trays installed
Turn power off and uninstall a tray
You have installed more optional trays than
the product supports.
The product can accept up to two optional
500-sheet trays.
Remove one of the optional trays.
Too many USB accessories
For help press
The does not support this many USB storage
accessories.
Remove the extra USB storage accessories
until this message goes away. Then, remove
and reinsert the new USB storage accessory.
Too many USB hubs
Remove latest USB hub
The product has detected that a USB hub is
connected to another USB hub.
Remove the extra USB hub. The product
does not support USB hubs connected to
other USB hubs.
TRAY <X> [TYPE] [SIZE]
To change size or type press OK
alternates with
TRAY <X> [TYPE] [SIZE]
To accept settings press
This message states the current type and
size configuration of the paper tray, and
allows you to change the configuration.
To change the paper size or type press the
OK button while the message is present. To
clear the message, press the back arrow
while the message is present.
●
Select the ANY SIZE and ANY TYPE
settings if the tray is used frequently for
different sizes or types.
●
Set size and type to a specific setting if
printing with only one type of paper.
TRAY <X> OPEN
For help press
alternates with
<Current status message>
The tray cannot feed paper to the product
because tray [X] is open and must be closed
for printing to continue.
Check the trays and close any that are open.
Unable to add more files to print
Wait for a job to finish printing
The print queue has the maximum number of
jobs.
Wait for a job to finish before adding another
job to the print queue.
UNABLE TO READ ENTIRE DIRECTORY
To continue press OK
The list of files on the USB accessory is
longer than the product can display.
1. To print a file from the partial list, press
the OK button and then select a file from
the list.
2. To prevent this problem, remove files
from the USB accessory.
UNABLE TO STORE JOB
alternates with
<Current status message>
The print job named cannot be stored
because of a memory, disk, or configuration
problem.
Correct the error and then try again to store
the job.
UNSUPPORTED SUPPLY IN USE The print cartridge is for a different HP
product.
If print quality is no longer acceptable, replace
the print cartridge. See
Change the print
cartridge on page 122.
For a list of supported print cartridges, see
Part numbers on page 201.
UNSUPPORTED SUPPLY INSTALLED The print cartridge is for a different HP
product.
If print quality is no longer acceptable, replace
the print cartridge. See
Change the print
cartridge on page 122.
For a list of supported print cartridges, see
Part numbers on page 201.
Table 10-1 Control-panel messages (continued)
ENWW Interpret control-panel messages 159