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Control panel message Description Recommended action
58.XX ERROR
For help press
alternates with
58.XX ERROR
To continue turn off then on
A product error has occurred where a
memory tag CPU error was detected, or there
is a problem with the air sensor or power
supply.
To resolve problems with the power supply:
1. Remove the product from any UPS
supplies, additional power supplies, or
power strips. Plug the product into a wall
outlet and see if this resolves the
problem.
2. If the product is already plugged into a
wall outlet, try another power source in
the building that is independent of the
one being used.
Make sure the line voltage and current source
meet the electrical specifications for the
product.
If the message persists, contact an HP-
authorized service or support provider.
59.XY ERROR
For help press
alternates with
59.XY ERROR
To continue turn off then on
A temporary printing error occurred. 1. Turn the product off and then on.
2. If the message persists, contact an HP-
authorized service or support provider.
68.X PERMANENT STORAGE FULL
For help press
alternates with
68.X PERMANENT STORAGE FULL
To continue press OK
The permanent storage is full. Some settings
might have been reset to the factory defaults.
1. If the error does not clear, turn the
product off and then on.
2. Print a configuration page and check the
product settings to determine which
values have changed.
3. To clean up permanent storage, turn the
product off, and then press and hold the
Menu button
while turning the
product on.
4. If the message persists, contact an HP-
authorized service or support provider.
68.X PERMANENT STORAGE WRITE FAIL
To continue press OK
The storage device is failing to write. Printing
can continue, but there might be some
unexpected behaviors because an error
occurred in permanent storage.
Press the OK button to continue.
If the error does not clear, turn the product off
and then on. If the message persists, contact
an HP-authorized service or support
provider.
68.X STORAGE ERROR SETTINGS
CHANGED
For help press
alternates with
68.X STORAGE ERROR SETTINGS
CHANGED
To continue press OK
An error occurred in the product permanent
storage and one or more product settings has
been reset to its factory default.
Press the OK button to resume printing.
Print a configuration page and check the
product settings to determine which values
have changed.
If the error does not clear, turn the product off
and then on. If the message persists, contact
an HP-authorized service or support
provider.
Table 10-1 Control-panel messages (continued)
ENWW Interpret control-panel messages 151