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Control panel message Description Recommended action
ACCEPT BAD SIGNATURE?
Yes press OK
alternates with
ACCEPT BAD SIGNATURE?
No press
The product is performing a remote firmware
upgrade, the first-time code signing does not
match the signature, and the SIGNATURE
CHECK menu is set to the PROMPT IF
BAD option.
Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade.
Access denied MENUS LOCKED The product control-panel function you are
trying to use has been locked to prevent
unauthorized access.
See your network administrator.
Action not currently available for tray x
Tray size cannot be ANY SIZE/ANY
CUSTOM
Duplexing is not available when the tray size
is set to the ANY SIZE setting or the ANY
CUSTOM setting.
Change tray settings.
1.
Press the Menu button
.
2. Press the down arrow
to highlight the
PAPER HANDLING menu, and then
press the OK button.
3. Press the down arrow
to highlight the
specified tray, and then press the OK
button.
4. Change the selected tray's size and type
settings.
BAD OPTIONAL TRAY CONNECTION An optional tray is not connected correctly. Remove the product from the tray, and
reinstall it. Then, turn the product off and then
on.
Bad signature
Upgrade cancelled
The firmware upgrade code does not match
the product signature.
Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade.
BLACK CARTRIDGE VERY LOW The product indicates when a supply level is
very low. Actual print cartridge life might vary.
Consider having a replacement print
cartridge available to install when print quality
is no longer acceptable. You do not need to
replace the print cartridge at this time unless
print quality is no longer acceptable. After an
HP supply has reached the very low
threshold, the HP premium protection
warranty for that supply has ended.
If print quality is no longer acceptable, replace
the print cartridge. See
Change the print
cartridge on page 122.
Canceling... The product is canceling a job. The message
continues while the product clears the paper
path and clears any remaining incoming data.
No action is necessary.
CANNOT DUPLEX
CLOSE REAR DOOR
For help press
The rear door must be closed to duplex. Close the rear door.
Checking paper path The product is checking for possible jams or
paper that was not cleared from the product.
No action is necessary.
Checking printer The product is checking for possible jams or
paper that was not cleared from the product.
No action is necessary.
Table 10-1 Control-panel messages (continued)
ENWW Interpret control-panel messages 153