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Problem solving 217
How to clear paper jams
When paper jams, the printing stops and the message ‘paper jam’ appears in
the display. The error location is shown by flashing covers or doors.
When paper jams:
■ Follow the instructions on the display
■ Leave the main power turn on to prevent the data loss, and correct the paper
jam as described in the equivalent chapter.
■ Remove all the pieces of paper from the machine.
If a paper jam occurs often, check if:
■ The paper is refilled correctly, (see ‘Load rolls of media’ on page 188).
■ The correct paper is used, (see ‘Overview of the Océ TDS800 system’ on
page 242).
■ All the pieces of paper are removed from the paper path.
Paper jams can occur in:
■ The manual feed
■ The fuser section
■ The roll feed section
■ The folder
■ The reinforcement unit