Filter
Top Products
115
Troubleshooting
If it is already excluded, try changing memory to CC000. Make
sure to make corresponding changes in the EMM386.EXE
exclusion parameter in the CONFIG.SYS. For example:
x=cc00-cdff
5 Try swapping cards or cables whenever possible during
troubleshooting.
6 Always do a COLD BOOT during troubleshooting.
Novell NetWare
Invalid network drive specified.
Check the LASTDRIVE parameter in CONFIG.SYS if using NETX, or the
FIRST NETWORK DRIVE statement in NET.CFG if using VLM. These
should be set to the letter after your last local drive. Typically one would
use LASTDRIVE=E or FIRST NETWORK DRIVE=F. If you are using a
hard drive compression program that creates extra drives (i.e. doublespace
or stacker), you will need to increase the values of the parameters (i.e.:
LASTDRIVE=H or FIRST NETWORK DRIVE=I).
File Server not found.
• Run the Intel test utility to see if any network traffic is visible.
• Check the frame types in the NET.CFG file. Your frame type
must match the frame type used by the file server. Remember that
the adapter binds to the first frame type listed in the NET.CFG. If
you are not sure what frame types the Novell server is running,
check the NET.CFG file of a workstation that is able to attach. If
you have access to the server, type CONFIG at the server console
and the screen will display the frame types.
• If this is a multi-server environment add a PREFERRED
SERVER parameter to the NET.CFG file.
• Verify the network drop is working by using a cable drop that
works for another workstation.
Troubleshooting Checklist
Try the following troubleshooting measures before calling Intel Customer
Support: