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Make sure the paper size matches the printer setting
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Paper Setup.
4 Check the paper size.
Print speed is slow
These are possible solutions. Try one or more of the following:
Maximize computer processing speed
• Close all applications not in use.
• Minimize the number and size of graphics and images in the document.
• Remove as many unused fonts as possible from your system.
Add memory
Consider purchasing more RAM.
Select a lower print quality
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Quality/Copies.
4 From the Quality/Speed area, select a lower print quality.
Removing and reinstalling the software
For more information, see “Removing and reinstalling the software” on page 100.
Partial document or photo prints
These are possible solutions. Try one or more of the following:
Check document placement
Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Check paper size
Make sure the paper size being used matches the document or photo size you selected.
Photo smudges
To prevent smudging, avoid touching the surface of a printed photo. For best results, remove each printed sheet
individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.
Ink levels seem incorrect
There are possible solutions. Try one or more of the following:
Are you printing graphics or photos?
When you print documents with a large number of graphics, or with the Photo Quality/Speed setting, the printer uses
more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.
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