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Caller ID information is not displayed
Caller ID pattern may not be set correctly
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country
or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for
the printer to display Caller ID information. For more information, see “Changing Caller ID pattern using the control
panel” on page 29.
Phone Line Busy
These are possible causes and solutions. Try one or more of the following:
Change redial settings
The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up
to five times at intervals up to 8 minutes.
To change the redial settings:
1 From the control panel, press Fax Mode.
2 Press .
3 Press or repeatedly until Fax Setup appears.
4 Press .
5 Press or repeatedly until Dialing and Sending appears.
6 Press .
7 To change the number of times the printer will redial:
a Press or repeatedly until Redial Attempts appears.
b Press .
c Press or repeatedly until the setting you want appears.
d Press .
8 To change the length of time between redials:
a Press or repeatedly until Redial Time appears.
b Press .
c Press or repeatedly until the setting you want appears.
d Press .
Schedule to resend fax at a later time
See “Sending a broadcast fax at a scheduled time” on page 21.
Troubleshooting
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