Filter
Top Products
Printer cannot communicate with computers over peer-to-peer network
These are possible solutions. Try one or more of the following:
Check the status of the host computer and printer
Make sure:
• The host computer is on and is directly connected to the printer.
• The host computer can print to the printer.
• The printer is shown as Shared in the Printer Browser list.
Check the printer status
To check whether the printer is Shared and is added to your list of printers:
1 Double-click the System Preferences icon.
2 Double-click Print & Fax.
3 From the Printing tab, click the + sign to launch the Printer Browser.
4 From the Default Browser tab, check under Connections whether the printer you like to be connected to is shared.
If so, click the printer name.
5 Click Add.
Restart the host computer and the remote computer
Try printing again.
Printer is not able to communicate with the computer
The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the light is on.
For more information, see the related topic below.
Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.
Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled
digital camera
Make sure photo size and paper size are set correctly
The printer displays the Paper/Photo Size Error when your chosen photo size does not match the paper size
that is set. This typically happens when you are trying to print from your PictBridge-enabled digital camera. You may
have left the printer control panel Photo Size menu item setting at 8.5 x 11 in. or 5 x 7 in. size, but your
camera has a print size of 4 x 6 in. or L. You need to make sure your chosen photo size on the printer is
4 x 6 in. or 10 x 15 cm, depending on the typically used photo size for your country or region.
• Make sure the 4 x 6 in. (10 x 15 cm) photo paper is loaded correctly in the paper support.
• If your camera lets you change the print size setting, change the print size selection to 4 x 6 in. (10 x 15 cm) on
the PictBridge-enabled digital camera.
Troubleshooting
152