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4 Reconnect the power supply to the printer.
5 Plug the power cord into the wall outlet.
6 Press to turn the printer on.
DISABLE ANTI-VIRUS PROGRAMS (FOR WINDOWS USERS ONLY)
1 Close all open software applications.
2 Disable any anti-virus programs.
3 Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4 Double-click the CD–ROM drive icon.
5 If necessary, double-click setup.exe.
6 Follow the instructions on the computer screen to install the software.
Note: You may enable the anti-virus programs again after the software is successfully installed.
UNINSTALL AND REINSTALL SOFTWARE
Uninstall the printer software, and then reinstall it.
Page does not print
These are possible solutions. Try one or more of the following:
CHECK MESSAGES
If an error message is displayed, see “Error messages on the computer screen” on page 169.
CHECK POWER
If the light is not on, see “Power button is not lit” on page 121.
RELOAD PAPER
Remove and then load paper.
CHECK INK
Check the ink levels, and install new print cartridges if necessary.
Troubleshooting
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