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CHECK PAPER CONDITION
Use only new, unwrinkled paper.
REMOVING AND REINSTALLING THE SOFTWARE
Software may not be installed correctly.
Poor quality at the edges of the page
These are possible solutions. Try one or more of the following:
CHECK MINIMUM PRINT SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
• Left and right margins:
– 6.35 mm (0.25 in.) for letter-size paper
– 3.37 mm (0.133 in.) for all paper sizes except letter
• Top margin: 1.7 mm (0.067 in.)
• Bottom margin: 12.7 mm (0.5 in.)
SELECT THE BORDERLESS PRINT FEATURE
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Print Layout.
4 Click Borderless.
MAKE SURE YOU USE PHOTO PAPER
Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when
you are printing on plain paper.
MAKE SURE THE PAPER SIZE MATCHES THE PRINTER SETTING
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Paper Setup.
4 Check the paper size.
CLEAN PRINT CARTRIDGE NOZZLES
For more information, see “Cleaning the print cartridge nozzles” on page 116.
Troubleshooting
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