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CHECK PRINT CARTRIDGES
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning print cartridges” on page 115. If print quality
has not improved, continue to the next step.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
page 116. If print quality has not improved, continue to the next step.
3 Install the print cartridges. For more information, see “Installing print cartridges” on page 113.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
on page 116.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering supplies”
on page 119.
Poor text and graphic quality
• Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
• Skewed lines
• Smudges
• Streaks
• White lines in print
These are possible solutions. Try one or more of the following:
CHECK INK
Check the ink levels, and install new print cartridges if necessary.
REMOVE SHEETS AS THEY ARE PRINTED
To avoid ink smudging when you are working with the following media, remove each sheet as it exits, and allow
it to dry:
• Documents with graphics or images
• Photo paper
• Heavyweight matte or glossy paper
• Transparencies
• Labels
• Envelopes
• Iron-on transfers
Note: Transparencies may take up to 15 minutes to dry.
USE A DIFFERENT BRAND OF PAPER
Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other
high-quality images, for best results use Lexmark photo papers.
Troubleshooting
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