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Paper jam in the fuser area
1 Open the printer top access cover.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
2 Open the front door.
Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door
open for more than 10 minutes.
3 Determine where the jammed paper is located, and then remove it:
a If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gently pull it
out.
Note: Make sure all paper fragments are removed.
b If the jammed paper is visible at the top paper guide in the fuser assembly, then firmly grasp the paper on each
side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Clearing jams 261