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4 Clean the paper feed rollers.
Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers.
5 Reinstall the paper feed rollers.
Note: Make sure to replace the worn or defective paper feed rollers.
Solid color pages
MAKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be
replaced.
Black or white streaks appear on transparencies or paper
Try one or more of the following:
ENSURE THAT THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, choose a different fill pattern from your software program.
CHECK THE PAPER TYPE
• Use only the recommended transparencies.
• Ensure that the Paper Type setting matches what is loaded in the tray or feeder.
• Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray or
feeder.
Troubleshooting 316