Filter
Top Products
Install and Access the Modem Router and Its Network
35
AC1600 WiFi VDSL/ADSL Modem Router Model D6400
d. Click the Next button.
• If your ISP did not assign you a fixed IP address or you do not know if your ISP
assigned you a fixed IP address, do the following:
a. Select either the No or the I don’t know radio button.
b. Click the Next button.
c. Enter the MAC address of the computer or router with which you previously were
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter the
MAC address in the AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF
format.
d. Click the
Next button.
20. If the Congratulations! screen still does not display and the modem router still does not
connect to the Internet, do the following:
a. Review all your settings.
Make sure that you selected the correct options and entered everything correctly.
b. Run the Setup Wizard one more time.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 280.
e. If problems persist, register your NETGEAR product and contact NETGEAR
technical support.
Log In to the Modem Router After Setup to View or
Change Settings
After you set up the modem router for DSL, cable, or fiber service, you can view or change
the settings for the modem router by accessing NETGEAR genie.