Filter
Top Products
Chapter 7 Diagnosing Problems
316
Fault Messages
If a fault condition occurs in the printer, the status indicator on the
control panel flashes on and off, and the message display indicates
the specific fault. Fault messages are summarized in Table 15.
Displayed faults fall into one of two categories:
• Operator correctable
• Field service required
For the operator-correctable faults, follow the suggested solution in
Table 15. After correcting the displayed fault, press the CLEAR key
to clear the error message and status indicator and resume
printing. If the fault message reappears, contact your authorized
service representative.
NOTE: The
Maintenance Manual
provides more detailed
information and procedures for resolving fault conditions.
However, many of the procedures described there must be
performed only by your authorized service representative
.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is
followed by an asterisk (*). This usually indicates that an authorized
service representative is needed. You may try two steps to clear
the fault before calling your authorized service representative:
1. Set the printer power switch to O (Off), wait 15 seconds, then
turn the printer on again. Run your print job again. If the
message does not appear, it was a false indication and no
further attention is required.
2. If the message reappears, press the CLEAR key. If the
message disappears, it was a false indication and no further
attention is required. If the message reappears, call your
authorized service representative.