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Chapter 7 Diagnosing Problems
326
E NET TEST
UNAVAILABLE
Yes The Ethernet
PCBA did not
initialize correctly.
Cycle power. Wait for “E
Net Ready” to display,
then retry operation. If the
fault message appears
again, contact your
authorized service
representative.
1
ERROR: DC
PROGRAM NOT
VALID
Yes The printer cannot
find the data
controller program
or the validation
checksum is
corrupt.
Download the program
again. If the message
appears, replace the flash
memory SIMM.
ERROR: DRAM AT
ADDRESS
XXXXXXXX
No The printer found a
defective memory
location.
Contact your authorized
service representative.
1
ERROR: EC
PROGRAM NOT
VALID
No The printer cannot
find the engine
controller program
or the validation
checksum is
corrupt.
Contact your authorized
service representative.
1
ERROR: EC
STOPPED AT
STATE XXXX
No XXXX is a number
from 0000 to 0010.
The Engine
Controller has
stopped and is in
the state identified
by the number
displayed.
Contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution