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Chapter 7 Diagnosing Problems
338
PROTECTED
INSTR*
No Fatal firmware
error on controller
board.
Contact your authorized
service representative.
1
PWR SUPP VOLT * No Power supply
failed.
Replace power supply
board.
QUEUE OVERRUN No In CT twinax
emulation, the print
buffer has
overflowed.
Contact your authorized
service representative.
1
RBN SENSOR
ERROR
See User Manual
No Failure of the
barcode reader
sensor.
Contact your authorized
service representative.
1
REMOVE USED
SPX
THEN PRESS
ENTER
No Status message:
An SPX is depleted
because it has
successfully
reprogrammed the
security key on the
controller board.
Contact your authorized
service representative.
1
RESTORING BOOT
CODE
No Normal download
initialization
message.
No action is required.
RIB INVLD CMD* Yes Ribbon Invalid
Command.
Firmware error on
the controller
board.
Cycle power. Run the
print job again. If the
message appears,
download the emulation
software again. If the
message appears again,
contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution