Filter
Top Products
Chapter 7 Diagnosing Problems
328
ERROR
OCCURRED
FLUSHING
QUEUES*
No An interim
message that
displays while the
printer discards
host data it cannot
use because a
fault condition
exists.
Contact your authorized
service representative.
1
ERROR: PROGRAM
NEEDS MORE
DRAM
No The printer
requires more
DRAM to run the
downloaded
program.
Contact your authorized
service representative.
1
ERROR: PROGRAM
NEEDS MORE
FLASH
No The printer
requires more flash
memory to run the
downloaded
program
Contact your authorized
service representative.
1
ERROR: PROGRAM
NOT COMPATIBLE
Yes The printer is not
compatible with the
downloaded
program.
Use the correct emulation
software options(s) for
this printer model.
ERROR: PROGRAM
NOT VALID
Yes The printer does
not see a program
in flash memory.
There is no program in
printer memory.
Download the emulation.
ERROR: SECURITY
KEY NOT
DETECTED
No The security key is
not present or
failed.
Contact your authorized
service representative.
1
ERROR: SHORT AT
ADDRESS XXXX
No Hardware failure in
SDRAM or
controller circuitry.
Contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution