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Chapter 7 Diagnosing Problems
318
32 PAPER JAM
TIMEOUT
Yes A timeout message
is sent to the host if
no paper motion
has occurred for 10
minutes after
CLEAR was
pressed to clear
the jam fault.
Clear paper jam and
reload paper.
33 PLATEN OPEN
TIMEOUT
Yes Platen lever has
been open for at
least one minute.
Close platen lever.
34 RIBBON STALL
TIMEOUT
Yes In the CT
emulation with a
coax interface, the
ribbon has not
moved for 10
minutes after
CLEAR was
pressed to clear
the ribbon drive
fault.
Reload the ribbon.
48V PWR FAIL* No Internal power
failure.
Contact your authorized
service representative.
1
A TO D OVERUN* No Fatal firmware
error on controller
board.
Contact your authorized
service representative.
1
ACCESS NULL
PTR*
No Fatal firmware
error on controller
board.
Contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution