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Chapter 7 Diagnosing Problems
334
LOADING
PROGRAM INTO
FLASH
No The printer has
deleted the
previous program
from flash memory
and is loading the
new program into
flash memory.
No action is required.
NEW SPX
DETECTED
PRESS ENTER
No The printer detects
an SPX installed at
the debug port and
the SPX is valid for
the printer.
Contact your authorized
service representative.
1
NON VOLATILE
MEMORY FAILED
No The flash memory
is defective.
Contact your authorized
service representative.
1
OLD RIBBON
Install New RBN
Yes Ribbon was
previously
declared end of life
on the installed
machine.
Install a new ribbon.
ON LINE N/A Printer state
message: printer is
online and in
communication
with host.
No action is required.
ONLINE
28 CU NOT ENAB
Yes Poll timeout error.
The printer was not
polled for one
minute. (Coax
interface.)
Check cable connection
and host system.
ONLINE
8344 FAILED*
No Link-level code test
detects hardware
failure.
Contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution