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Fault Messages
327
ERROR: FLASH DID
NOT PROGRAM
Yes The printer
encountered an
error trying to
program flash
memory.
Download the program
again. If the message
displays again, contact
your authorized service
representative.
1
ERROR: FLASH
NOT DETECTED
No The printer could
not find flash
memory.
Contact your authorized
service representative.
1
ERROR: LOCKED
SN=nnnnnnnnnnnnn
nnnnnnnn
No nnnnnnnnnnnnnnn
nnnnnn is the
serial number of
the printer’s
security key. The
SPX serial number
does not match the
printer’s serial
number and
cannot be used
with the printer.
Contact your authorized
service representative.
1
ERROR: NO DRAM
DETECTED
No The printer could
not find any
DRAM.
Contact your authorized
service representative.
1
ERROR: NVRAM
FAILURE
No The non-volatile
SRAM on the
controller board
has failed.
Contact your authorized
service representative.
1
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution