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Fault Messages
317
Table 15. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation Solution
06 HOST REQUEST Yes Host attention
message.
The host computer or
printer controller requires
attention.
08 HOLD PRINT
TIMEOUT
Yes Printer was offline
more than 10
minutes, and the
“Intervention
Required”
parameter is set to
“Send to Host.”
Press ON LINE to put
printer in online state.
8.5V PWR FAIL* No Internal power
failure.
Contact your authorized
service representative.
1
15 COMM CHECK Yes Line not active
(twinax interface).
Check cable connection.
15V CTL FAIL* No Controller voltage
failure.
Contact your authorized
service representative.
1
22 INVALID ADDR Yes Unit address not
recognized by
printer. (Twinax
interface)
Ensure that printer
address matches host
setting.
23.5V CTL FAIL* No Controller voltage
failure.
Contact your authorized
service representative.
1
31 PAPER OUT
TIMEOUT
Yes A timeout message
is sent to the host if
paper is not loaded
10 minutes after
CLEAR was
pressed to clear
the paper out fault.
Load paper.