Filter
Top Products
SN0054628-00 A 6-1
Section 6
Troubleshooting
This section provides resolutions for issues that you may experience during system
start-up and configuration of the SANbox SSP.
NOTE: The recommended actions in this section assume that you are
troubleshooting components of the SANbox SSP, and that the platform
is in the original factory configuration. If you have removed or replaced
components or changed any default settings or driver firmware, the
recommendations in this section may not apply.
This section discusses:
■ Before Looking at the Problem Statements
■ Problem Statements and Troubleshooting Procedures
6.1
Before Looking at the Problem Statements
Before looking through the list of problem statements:
■ Confirm that the SANbox SSP is powered on and that the Alert LED is green.
■ Configure the IP address for the management port: from the command line
interface (CLI), run the Modify eth command. See "Modify Eth Command" on
page B-13 for more information about this command.
■ Confirm that all connected ports are fully seated and the link LED is illuminated.
■ Confirm that all the other components of the system (fabric switches, storage
arrays, and so on) are powered up and properly configured.
Before contacting technical support, see “Warranty and Technical Support” for more
information, including how to run Show Debug Dump and how to create a trace file.