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88
TROUBLESHOOTING
Message Cause Page
Error Messages (
3
/
4
)
Remedy
“Name exists”
“Unable”
“Check fax no.” and
“Press Stop”
“No dial tone”
“Set A4 paper”
“Set paper size”
“Error” and “Press
Stop”
“Not registered”
“Name: No entry”
The name you input for
this Name Dial already ex-
ists.
The machine is unable to
print the report or list be-
cause there is a problem
with the printer.
Multiple attempts at
communication with this
number failed.
No dial tone was detected.
Small size paper is loaded
in the upper tray (A4 size
paper is required for re-
ceiving faxes)
The actual length of the
paper is less than the reg-
istered paper length.
An error occurred during
reception.
The Redial memory or
pressed Quick Dial key is
empty.
No name Dial exists with
the initial letter you
selected.
Either use a different name, or
delete the other Name Dial and
try again.
Press to exit func-
tion mode and rectify the prob-
lem indicated on the display.
Press to cancel the trans-
mission.
In some locales, if this number
was stored in a Name Dial,
Quick Dial, or the redial
memory, the number will be
erased completely from the ma-
chine memory to comply with
regulations.
Check the number is correct and
store it again if necessary.
Check the line connection and
if behind a PABX, the PABX
settings.
Load A4 size paper in the upper
tray and register the correct pa-
per size setting.
Make sure the registered paper
size matches the paper loaded
and register the correct paper
size setting.
Press to clear the error
message and inform the other
party to send their fax again.
Print the Dial List to check on
which Quick Dials have num-
bers stored in them.
Make sure you selected the cor-
rect search letter for this Name
Dial. You also can print the Dial
List to see currently stored Name
Dials.
P.59
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P.34
p.11
p.20
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p.54, 64
p.54, 64
b(GB)6.5_Chapter 06_p82-95 99.8.3, 1:18 PM88