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6 TROUBLESHOOTING
244 Troubleshooting
Troubleshooting
Error Message
When the following messages appear on the LCD screen, press the [FUNCTION CLEAR] but-
ton to clear the error message and perform the appropriate remedy for the error.
If you encounter an error code not listed here, see the Operator’s Manual for Copying Functions.
When the message “Misfeed in xxx”, “DRAWER x empty” or “Toner empty” is displayed, memory
reception may be performed. Clear the message without turning off the power.
Error Message Cause Remedy
Broken registration Auto dialer numbers and initial
setting have been lost (due to a
lengthy power failure, depleted
battery, etc.)
Press [FUNCTION CLEAR] to
restore the idle state. If this Error
Message is repeatedly displayed,
machine programming has become
corrupted. The machine must be
reinitialized by a trained technician.
Call for service.
Line busy A direct transmission was made
a remote fax that was busy.
Retry the transmission.
Communication error A communication error occurred
during a transmission.
Retry the transmission.
Feature unavailable y Communication error result-
ing from a security code dis-
agreement during a
MAILBOX transmission.
y Communication error result-
ing from a telephone num-
ber conflict during a security
transmission.
y Communication error result-
ing from a function dis-
agreement between the
equipment and the remote
Fax.
Press to [FUNCTION CLEAR]
restore the idle state. Confirm the
security code or telephone number,
and then retry the transmission.
Power failure y Power failure occurred dur-
ing communication.
y Reserved jobs or received
image data were erased
due to a lengthily power fail-
ure.
Confirm the Power failure list which
is automatically printed out. (
P.241 “Power failure list”)
Memory is full The memory became full during
data entry into memory during a
transmission or reception.
Press [FUNCTION CLEAR] to
restore the idle state.
Memory full during TX:
Wait for the memory to become
available and then retry memory
transmission, or perform direct
transmission.
Memory full during RX:
Contact the other party to re-trans-
mit the document.
Page number mismatch The designated number of
pages did not agree with the
number of pages actually
scanned, in transmission.
Press to [FUNCTION CLEAR]
restore the idle state. Confirm the
number of pages of the original.