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6 TROUBLESHOOTING
246 Troubleshooting
Transmission Trouble
Check the following points if you are having trouble sending originals. If you cannot rectify the
trouble by checking these points, or trouble not listed below occurs, contact your service techni-
cian.
Trouble Check Point
“DIALING” or “COMMUNICATING”
is not displayed even if the key is
pressed in Direct Transmission
Mode.
When you are making a call using a handset to send a FAX, do
replace the handset until after you press the key and you hear the
phone line switch to the machine.
y Did you press the [FAX] button before beginning the Direct TX
operation?
y Is the modular cord disconnected?
y Is the dial type set correctly?
y Can you receive telephone calls?
y Is there any problem at the remote fax? Check this with the
party trying receive the original.
Originals are fed diagonally. y Are the document feeder slides adjusted to the width of the orig-
inal that you are sending?
y Does the original that you are sending match the conditions of
the original that is available for sending?
2 originals are fed together. y Have you placed more than the maximum number of originals
can be placed at one time? ( P.31 “Original size/Original
scanning range”)
y Does the original that you are sending match the conditions of
original that is available for sending?
y Have you pushed the originals into the feeder too hard?
The original is not being printed on
the paper of the remote Fax even
though it has been sent.
y Was the original placed correctly facing up?
Black lines are shown in the image
that was sent.
y Is the scanning area of the Reversing Automatic Document
Feeder clean? Clean it with a soft cloth.
Originals are not sent even if oper-
ations are carried out normally.
y Is the remote Fax compatible with your system? This system
supports G3 communications but not G2 or G4 communica-
tions.
Originals cannot be sent overseas. y Specify Quality TX and resend.