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15 Problem Solving
148 Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide
The data format of the print
job does not match the print
environment setting of the
client. –
When printing a binary file in
the PostScript language,
make TBCP valid in the
machine. If using Windows
on the client, disable Ctrl-D.
For details, refer the
Windows PRINTER.WRI file.
The IPX checksum is set to
an invalid level.
Use the Set command on the
file server console to check
whether the IPX checksum is
set to level 0 or 2.
Enter the following command
on the file server console to
set the IPX checksum to level
1.
Set Enable IPX Checksum =
x (x: 1)
The NCP packet signature is
set to an invalid level.
Use the Set command on the
file server console to check
whether the NCP packet
signature is set to level 0 or
3.
Enter the following command
on the file server console to
set the NCP packet signature
to level 1, and then restart the
file server.
set NCP Packet Signature
Option = x (x: 1)
The connected server is set
over the router when using
TCP/IP.
Check whether the router can
use multi-cast.
When the router cannot use
multi-cast, install the
NetWare5 server in the same
network using TCP/IP. Then
describe the address over the
router in the
[SYS:\ETC\SLP.CFG] file.
The IP address has been
expired or has not been
found when using the DHCP
server.
Use the PING command to
check whether the IP address
of the machine is available.
Set the IP address.
Another printer object has
been connected.
Use NWADMIN to check that
the object is correctly
assigned to the required print
server.*
Use the CentreWare Utilities
CD-ROM or CentreWare
Internet Services to specify
the correct file server name,
tree name, context name,
and active mode.
The file server goes down. Select [Network
Neighborhood] of Windows to
search for the file server.
Activate the file server.
A printer having the same
machine name exists on the
network.
Switch off the machine, and
then use NWADMIN to check
that the printer object is in the
job standby status.
Use the CentreWare Utilities
CD-ROM to specify another
machine name.
Cause Confirmation Method Action