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Problems using a Windows Environment
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide 157
When the required printing result is not obtained
When [Ipd spool] is set to
memory, the size of print data
sent in one print request
exceeds the maximum size
specified.
Check the maximum
receiving data size on the
touch screen of the machine,
and then compare it with the
size of print data to be sent
as one request.
<Action -1>
When the print data size
exceeds the maximum size in
one file, divide the file into
smaller files than the
maximum receiving data
size, then send the print
request again.
<Action -2>
When the print data size
exceeds the maximum size in
multiple files, reduce the
number of files to be printed
at one time.
A fault occurred during print
processing.
Check the error message on
the touch screen.
Write down the error
message, switch the machine
on and off, and then retry
printing. If the problem still
exists, contact your Xerox
Welcome Center.
The selected transport
protocol does not conform
with the client.
Check the selected transport
protocol on the touch screen.
Select a transport protocol
conforming with the client.
The print data format to be
processed by the machine
does not match the data
format sent from the client.
–
Disable the output function of
Ctrl-D.
Cause Confirmation Method Action
The specified print language
is different from the print
language of the print data.
Check the specified print
language and the print
language of the print data.
Specify a print language
matching that of the print
data.
The print driver that
accompanies the machine is
not being used (a third party
print driver is being used).
Check whether the print
driver that accompanies the
machine is selected.
Select the print driver that
accompanies the machine. If
the print driver is not found,
install and select it. If a third
party print driver is used, you
may have unexpected
results.
Cause Confirmation Method Action