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Troubleshooting
Calibration Problems
6/30/06 105SL User Guide 11342L-001 Rev. A
Calibration Problems
Table 14 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 14 • Calibration Problems
Problem Possible Cause Recommended Solution
Loss of printing
registration on labels.
Excessive vertical
drift in top-of-form
registration.
Improperly positioned media
guides.
Ensure that the media guides are properly
positioned.
Media type set incorrectly. Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Type on page 81.
Media loaded incorrectly or
media sensor positioned
improperly.
Reload the media and ensure that the sensor in
use is properly positioned (see Adjust Media
Sensors on page 66).
Dirty platen roller. Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Roller on page 109.
Auto Calibrate failed. Improperly loaded media or
ribbon.
Ensure that media and ribbon are loaded
correctly.
The sensors could not detect the
media or ribbon.
Manually calibrate the printer (see Calibrate
Media and Ribbon Sensor Sensitivity
on page 88).
Sensors dirty or improperly
positioned.
Ensure that the sensors are clean and properly
positioned.