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Miscellaneous Printer Problems
128
11342L-001 Rev. A 105SL User Guide 6/30/06
Miscellaneous Printer Problems
Table 17 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 17 • Miscellaneous Printer Problems
Problem Possible Cause Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a ZPL command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press
MINUS (-).
The printer displays the
LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press
PLUS (+) or MINUS (-) to scroll
through the choices.
4. Press
SETUP/EXIT.
The LCD displays
SAVE CHANGES in the
original language.
5. Press
NEXT/SAVE to exit configuration
mode and save the changes (if the language
does not change, you may need to scroll to a
different save option by pressing
PLUS (+)
or
MINUS (-) in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing. Call a service technician.
Changes in
parameter settings
did not take effect
Parameters are set incorrectly. 1. Set parameters and save permanently.
2. Turn the printer off (
O) and then on (I).
A ZPL command turned off the
ability to change the parameter.
Refer to the ZPL Programming Guide, or call a
service technician.
A ZPL command changed the
parameter back to the previous
setting.
Refer to the ZPL Programming Guide, or call a
service technician.
If the problem continues, there
may be a problem with the
main logic board.
Call a service technician.