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FAX-L1000 Chapter 4: Maintenance and Service
d) Recovery methods for codes indicated as “New”
d-1) User error codes
#0001 [TX] Paper jam
Cause: The document jammed in the fax machine.
Solution: Remove the document and transmit/copy again.
Cause: The document width size or thickness does not meet the standards.
Solution: Use a copy machine to copy the document to LTR or other standard
size paper, then transmit that copy.
Cause: Internal structure defect
Solution: (1) Check if the document sensor (DS) and document edge sensor (DES)
are operating correctly using the methods given in
Chapter 2: 2.4.7
Faculty tests
, Test Mode [6] Faculty Test, [3] Sensor Tests.
(2) Check the SENSOR board (J1) and SCNT board (J12) connections.
(3) Check the document edge sensor (DES) and SCNT board (J14)
connections.
(4) Make a copy, and make sure that the document read motor is operating
correctly.
(5) Check the document read motor and SCNT board (J4) connections.
(6) Replace the SENSOR board.
(7) Replace the document edge sensor (DES).
(8) Replace the document read motor.
(9) Replace the SCNT board.
#0003 [TX/RX] Copy page transmission time over
Cause: One page of the document was longer than 39.4 inches (1 meter) or
transmission/copying took longer than the regulated time (32
minutes).
Solution: (1) Use a copy machine to copy the document onto several shorter page,
then transmit/copy.
(2) Raise the page timer value with Service Data #1 SSSW SW12.
Cause: Reception took longer than the regulated time (32 minutes).
Solution: (1) Have the other party split the document over multiple pages and
receive it that way.
(2) Contact the other party and check the cause.
(3) Raise the page timer value with Service Data #1 SSSW SW12.