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FAX-L1000 Chapter 5: Appendix
3.6.7 Maintenance and service
a) Troubleshooting
The fax does not recognize the FAX-L1000 ISDN KIT even when it is attached
properly.
Solutions: (1) Check that the kit is securely connected.
(2) Replace the kit.
(3) Replace the TWINS board.
(4) Replace the SCNT board.
b) D-channel error codes and B-channel error codes
• D-channel error codes (##1001~##1131)
D-channel protocol error codes are generated by taking the “cause number” notified which
has been notified by the network and adding “1000” to it inside the machine. The required
reason for the disconnection or restoration is assigned in the “cause number”, but even if
the “cause number” notified by the each country’s network is identical, there will be times
when the required reason for the disconnection or restoration will differ.
##1001 [TX/RX] a) Unallocated (unassigned) number
b) Invalid call reference value
Cause a): Indicated above
Solutions a): Remove the document and transmit/copy again.
(1) Re-check the phone number and try the call again.
(2) Output a communications analysis list, and analyze it.
(3) Make sure the 4 digits of the applicable error code are registered in
#4C ISDN BASIC, [G4/G3 Fallback]
and
[Speech Fallback]
.
(4) Take countermeasures as outlined in
D-channel connection
error
in
this Chapter, 3.6.6 Maintenance and service, c)
Communication problems.
(5) Make an inquiry to the maker of the Switching equipment.
Cause b): Indicated above
Solutions b): (1) Re-trasmit.
(2) Output a communications analysis list, and analyze it.
(3) Make sure the 4 digits of the applicable error code are registered in
#4C ISDN BASIC, [G4/G3 Fallback]
and
[Speech Fallback]
.
(4) Take countermeasures as outlined in
D-channel connection
error
in
this Chapter, 3.6.6 Maintenance and service, c)
Communication problems.
(5) Make an inquiry to the maker of the Switching equipment.