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Software Configuration Guide—Release 15.0(2)SG
OL-23818-01
Chapter 62 Performing Diagnostics
For all of these situations, the output of the show module command would display the status of the line
card as faulty:
Switch# show mod
Chassis Type : WS-C4507R
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE JAB091502G0
2 6 Sup II+10GE 10GE (X2), 1000BaseX (SFP) WS-X4013+10GE JAB091502FC
3 48 100BaseX (SFP) WS-X4248-FE-SFP JAB093305RP
4 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE070717E5
5 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE061303U3
6 48 10/100BaseTX (RJ45)V WS-X4148-RJ45V JAE061303WJ
7 24 10/100/1000BaseT (RJ45)V, Cisco/IEEE WS-X4524-GB-RJ45V JAB0815059Q
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 000b.5f27.8b80 to 000b.5f27.8b85 0.2 12.2(27r)SG( 12.2(37)SG Ok
2 000b.5f27.8b86 to 000b.5f27.8b8b 0.2 12.2(27r)SG( 12.2(37)SG Ok
3 0005.9a80.6810 to 0005.9a80.683f 0.4 Ok
4 000c.3016.aae0 to 000c.3016.ab0f 2.6 Ok
5 0008.a3a3.4e70 to 0008.a3a3.4e9f 1.6 Ok
6 0008.a3a3.3fa0 to 0008.a3a3.3fcf 1.6 Faulty
7 0030.850e.3e78 to 0030.850e.3e8f 1.0 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
1 Active Supervisor SSO Active
2 Standby Supervisor SSO Standby hot
To troubleshoot a faulty line card, follow these steps:
Step 1 Enter the command show diagnostic result module 3.
If a faulty line card was inserted in the chassis, it will fail the diagnostics and the output will be similar
to the following:
Current bootup diagnostic level: minimal
module 3: SerialNo : JAB093305RP
Overall Diagnostic Result for module 3 : MAJOR ERROR
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
1) linecard-online-diag ------------> F
Switch#
Issue an RMA for the line card, contact TAC, and skip steps 2 and 3.
The output may display the following:
module 3:
Overall diagnostic result: PASS
Test results: (. = Pass, F = Fail, U = Untested)
1) linecard-online-diag --------------------> .