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Troubleshooting Your System 161
If the hard drive functioned properly in another bay but does not function
in the original bay, the SAS backplane has a defective connector.
See
"Getting Help" on page 179.
8
Check the cable connections inside the system:
a
Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.
b
Open the system. See "Opening and Closing the System" on page 65.
c
Verify that the cable connections between the SAS backplane and the
controller card are correct. See "Installing a SAS Controller Card" on
page 112.
d
Verify that the data cables are securely seated in their connectors.
e
Verify that the power connector on the SAS backplane is securely
seated in its connector.
f
Close the system. See "Opening and Closing the System" on page 65.
g
Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists,
see "Getting Help" on page 179.
Troubleshooting a SAS Controller or SAS RAID
Controller
NOTE: When troubleshooting a SAS or SAS RAID controller, also see the
documentation for your operating system and the controller.
Problem
• Error message indicates a problem with the SAS or SAS RAID controller.
• SAS or SAS RAID controller performs incorrectly or not at all.