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Contents 9
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 159
Troubleshooting a SAS Controller or SAS
RAID Controller
. . . . . . . . . . . . . . . . . . . . . 161
Troubleshooting an External SAS Tape Drive
. . . . . . 163
Troubleshooting Expansion Cards
. . . . . . . . . . . . 164
Troubleshooting the Microprocessors
. . . . . . . . . 165
5 Running the System Diagnostics. . . . . . 167
Using Dell PowerEdge Diagnostics . . . . . . . . . . . 167
System Diagnostics Features
. . . . . . . . . . . . . . 167
When to Use the System Diagnostics
. . . . . . . . . . 168
Running the System Diagnostics
. . . . . . . . . . . . 168
System Diagnostics Testing Options
. . . . . . . . . . 168
Using the Custom Test Options
. . . . . . . . . . . . . 169
Selecting Devices for Testing
. . . . . . . . . . . 169
Selecting Diagnostics Options
. . . . . . . . . . . 169
Viewing Information and Results
. . . . . . . . . . 170
6 Jumpers and Connectors . . . . . . . . . . . 171
System Board Jumpers . . . . . . . . . . . . . . . . . 171
Disabling a Forgotten Password
. . . . . . . . . . . . 171
System Board Connectors
. . . . . . . . . . . . . . . . 172
Processor Expansion Module Board Connectors
. . . . 175