Filter
Top Products
Paper Feeding Problems
If you have frequent paper feed or paper jam problems, try the
following to prevent them:
❑
Use a higher-quality paper, one that is not too thin or
rough.
❑
Fan the stack of paper and then tap the edges to align them
before you load the stack.
❑
Be sure you do not load too much paper.
❑
Be sure to adjust the paper guides so that the paper can
slide in freely.
❑
Never let more than 250 sheets accumulate in the output
tray on top of the printer.
❑
Try turning over the stack of paper in the tray. Most
packages of paper indicate the printable surface with an
arrow on the end of the package. Make sure that side is
loaded face up.
If you use an optional lower paper cassette, check the following:
❑
If paper will not load at all, be sure you have selected to
load from the cassette in the printer driver; see Chapter 2
for details. (Also make sure the cassette contains paper and
is properly installed; see Chapter 4.)
❑
Make sure you are using letter size paper in the cassette(s)
you have.
6-8
Troubleshooting