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The paper on the paper guide
is positioned too far to the left
or right for the printer to
detect that it is there.
Move the paper (and the edge guides) a
little to the left or right.
Single-sheet paper is not
loaded properly.
See Chapter 4 for instructions on
loading single-sheet paper.
The paper thickness lever is
not set correctly.
Set the paper thickness lever to match
the thickness of your paper. See
“Setting the Paper Thickness Lever” in
Chapter 3.
Paper is creased, old, too thin,
or too thick.
See the paper specifications in
Appendix C and use new, clean sheets
of paper.
The printer does not fully eject a single sheet.
Cause What to do
Paper is too long. Press the Load/Eject button to eject
the sheet. Make sure the page length of
your paper is within the range
specified for single-sheet paper in
Appendix C. Also check and adjust the
paper size setting in your application
or printer driver.
The paper does not feed properly with the optional cut-sheet
feeder.
Cause What to do
The cut-sheet feeder is not
installed properly.
Reinstall it as described in Appendix A.
7
Troubleshooting
R
Gentian-W Rev.C
A5 size Chapter 7
11/17/97 pass 0
Troubleshooting
7-5