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The printer prints strange symbols, incorrect fonts, or other
inappropriate characters.
Cause What to do
Your printer and computer
are not communicating
correctly.
Make sure that you use the correct
interface cable and that the
communications protocol is correct.
See page 1-11 and your computer
documentation. If you installed an
optional serial interface card, also see
page A-25.
The wrong character table is
selected in your software.
Select the correct character table using
your software, the default-setting
mode, or the EPSON Remote! utility.
The character table setting in your
software overrides settings made in the
default-setting mode or EPSON
Remote!.
The printer you want to use is
not selected in your software
Choose the correct printer from the
Windows desktop or in your
application before printing.
Your application software is
not configured correctly for
your printer.
Make sure that your application
software is configured correctly for
your printer. See your application
documentation. If necessary, install or
reinstall the printer driver software as
described in Chapter 2.
Software settings override
settings you make using the
default-setting mode, EPSON
Remote!, or the control panel
buttons.
Use your application software to select
the font.
L
Gentian-W Rev.C
A5 size Chapter 7
11/17/97 pass 0
7-12
Troubleshooting