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Sending fax problems 101
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The MFP is receiving faxes but is
not sending them.
If the fax is on a PBX system, the PBX
system might be generating a dial
tone that the fax cannot detect.
Disable the detect dial-tone setting (see
“Setting the paper tray” on page 85).
The phone connection might be poor. Try again later.
The fax machine that you are sending
to might be malfunctioning.
Try sending to another fax machine.
Your phone line might not be working. Disconnect the fax from the phone jack on
the wall and connect a phone. Try to make a
phone call to verify that the phone line is
working.
Outgoing fax calls dial repeatedly. The fax automatically redials a fax
number if the Redial On Busy option is
set to ON, or if the Redial On No
Answer is set to ON.
This is normal operation. If you do not want
the fax to retry sending faxes, set Redial on
Busy to 0 (see “To set redial-on-busy” on
page 84) and set Redial On No Answer to 0
(see chapter 4 of the User Reference Guide
on the CD-ROM for more information).
Problem Cause Solution