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Missing toner This usually occurs because the wrong type is set for the media.
• Make sure that the correct type is set (see “Determining media type” on
page 171).
• Use media that the MFP supports (see “Supported types of media” on page 164).
• Keep media in its packaging, unopened, until it is to be used.
• If the issue persists, it might be necessary to adjust the transfer rate.
Media blisters Moisture trapped under the coating of coated media can e
xpand and distort the
media when it passes through the fuser.
• Use media that the MFP supports (see “Supported types of media” on page 164).
• Keep media in its packaging, unopened, until use.
Marks across the page These marks are generally more prevalent in dark colors in high-density areas. This
can occur in extremely dry conditions.
• Make sure that the correct type is set (see “Determining media type” on
page 171).
• Keep media in its packaging, unopened, until use.
Media-related copy- and print-quality issues
Issue Recommended action