HP (Hewlett-Packard) 9500mfphp Printer User Manual


 
http://www.hp.com/go/clj9500mfp
302 Chapter 9 – Problem solving
Rev. 1.0
Printing stops in the
middle of the job.
Check the control-panel display for an error message.
If you are on a network, make sure that the computer is correctly configured and that no
network problem exists (see your network administrator).
Check the line voltage to make sure that it is steady and within the MFP specifications. Turn
the MFP off and then back on.
Check the time-out setting in your network program. You might need to increase it.
If you are trying to copy a file to the MFP from the MS-DOS prompt, use the copy command
COPY [filename] LPTn /B MFP port, such as LPT1 (where n is the port number).
Note
To send the page to the output bin, you might have to send a form-feed command from the
computer.
The MFP printed on
only one side of the
media rather than on
both sides.
Make sure that the option to print on both sides of the media (duplexing) is configured in the
printer driver.
Situation Solution