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310 Chapter 10 – Service and support
Rev. 1.0
Customer support options worldwide
Information from the MFP
Before visiting the MFP support Web site or contacting customer support, fill in and print the following information and
diagnostic pages. Use the second column to record specific information about the products that you own.
Information Specific to your products How to find
MFP model
Upper-right corner of the front doors of the
MFP.
MFP serial number
Inside the front doors, in the lower-right corner.
Brand and model of your computer
See the documentation that came with your
computer.
Operating system of your computer
See the documentation that came with your
computer.
Version of MFP driver
Click Print, click Properties, and then click
About on the Basics tab.
Configuration page and an event log
See chapter 10 of the User Reference Guide
on the CD-ROM.
Print quality troubleshooting pages
See “Print Quality Troubleshooting Pages” on
page 288.