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4. Use the arrow buttons to select Error correction, and then press OK.
5. Use the arrow buttons to select On or Off, and then press OK to save the selection.
Change the fax speed
The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide
standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits
per second (bps). The factory-set default for the fax-speed setting is High (V.34).
You should change the setting only if you are having trouble sending a fax to or receiving a fax from a
particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas,
or receive one from overseas, or if you are using a satellite telephone connection.
1. On the control panel, press Fax Menu.
2. Use the arrow buttons to select Advanced setup, and then press OK.
3. Use the arrow buttons to select Fax Speed, and then press OK.
4. Use the arrow buttons to select a speed setting, and then press OK.
Problems sending faxes
Problem Cause Solution
The document stops feeding in the
middle of faxing.
The maximum length of a page that you
can load is 381 mm (15 inches). Faxing
of a longer page stops at 381 mm (15
inches).
Print the document on shorter media.
If no jam exists and less than one minute
has elapsed, wait a moment before
pressing Cancel. If a jam exists, remove
the jam. Then, resend the job.
If the item is too small, it can jam inside
the automatic document feeder (ADF).
Use the flatbed scanner. The minimum
page size for the ADF is 127 x 127 mm
(5 x 5 inches).
If a jam exists, remove the jam. Then,
resend the job.
Faxes stop during sending. The receiving fax machine might be
malfunctioning.
Try sending to another fax machine.
The telephone line might not be working. Do one of the following:
●
Turn up the volume on the product,
and then press Start Fax on the
control panel. If you hear a dial tone,
the telephone line is working.
●
Perform a fax test to verify that the
phone line works and is plugged
into the correct port (see
Perform a
fax test on page 143).
A communication error might be
interrupting the fax job.
Change the redial-on-communication-
error setting to On.
Fax is being sent on colored paper. Send the fax on white paper.
144 Chapter 12 Fax (fax models only) ENWW