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White Spots Within Black Image Area
Possible Causes Actions You Should Take Print Sample
Paper does not meet
specification
Use recommended paper
The toner cartridge is
damaged
Replace the toner cartridge with a
new one
Printed Image Rubs Off or Smears
Possible Causes Actions You Should Take Print Sample
There is moisture in the
paper
Load fresh, dry paper
Paper does not meet
specification
Use recommended paper
The top cover is not fully
closed
Close the front cover. Make sure the
side latches are securely locked
The fuser is not functioning
properly
Call for service and ask to install a
new Usage Kit.
Appendix D. Print Quality Problems 183