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Technical Support
If you run into a problem, see Appendix A, “Troubleshooting” on page 153. If you still
cannot solve the problem, IBM customer technical support is available at no additional
charge during the warranty period. In the U.S.A. and Canada, call 1-800-358-6661.
Ordering Supplies
Printing supplies can be ordered through your IBM authorized printer or printer supplies
reseller. If you have no reseller, you can call 1-888-IBM-PRINT (1-888-426-7746) in
the U.S. or Canada to ask for an authorized dealer or to order from IBM Printer
Supplies.
In other countries, contact your point of purchase for information about where to order
supplies.
In Europe, you can call IBM Supplies Fulfillment Operations at 31-43-350 2756 or at the
following numbers:
Denmark: 80015534
Finland: 08001-13110
France: 05-905871
Germany: 0130 818005
Italy: 1-678 78349
Norway: 800-11389
Sweden: 020-794270
United Kingdom: 0800-968679
Memory Requirements
Table 1 on page 4 shows the minimum memory requirements for Network Printer 12
based on various functional requirements.
Notes:
1. The PAGEPROT menu item is available on the PCL Menu, the PostScript (PS)
Menu, and the IPDS Menu. It determines whether or not the printer uses
compression when it prints complex pages.
PAGEPROT=AUTO—the printer uses compression when it runs into memory
constraints. This can reduce print speed.
PAGEPROT=ON—the printer does not use compression and therefore
requires more memory.
2.
Context Saving
allows the printer to remember information about the current data
stream when it switches back and forth from one job type (PostScript or PCL5e) to
another. (Network Printer 12 always does context saving for IPDS.) For PCL5e,
this includes information about downloaded permanent fonts, macros, and
user-defined patterns. For PostScript, this includes all of the information found in
the PostScript VM allocation.
Chapter 1. About Your Printer 3