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Table 13. Problem Determination with the System Summary Window (continued)
Field Name Action
LAN Attach Ports
A decimal count of the number of LAN attached hosts
that are currently initialized with the 3494. If no hosts are
initialized with the 3494, this shows as a dash. For
example, if there are three hosts initialized with the 3494,
this number is 3. If one host goes down, this number will
change to 2 when the 3494 tries to communicate with
that host.
The number in this field is not, by itself, an indication of
failure. If there seems to be a problem communicating
with a host, choose Status and then select LAN Status
to view the status of all LAN attached hosts. Select the
host in question from the list of hosts and note the last
two columns of the screen. If the host is currently
initialized, the column labeled Init contains a 1.
If a host was initialized and something happened to
cause the host to appear to go down (to the 3494), the
column labeled Init will be a 0, since the 3494 is not
currently initialized with that host, and the column labeled
Prev Init will be a 1, since that host was initialized at one
time with the 3494. This field is only accurate since the
last time the 3494 Library Manager was started.
Convenience I/O
Empty or Volumes present should be indicated.
Unknown shows the system has not been taught or the
Convenience Input⁄Output Station has been made
unavailable.
Contact your service representative to teach the
system or make the Convenience Input⁄Output Station
available.
Convenience I/O Mode
Insert or Import should be indicated. Unknown implies
that an error has occurred while attempting to determine
the mode.
Contact your service representative to teach the
system or make the Convenience Input⁄Output Station
available.
High-Capacity Status
Failed shows the high-capacity operation has failed to
complete.
Contact your service representative.
Inventory Update
Failed shows the inventory update operation has failed to
complete.
Contact your service representative.
Overall System
OK should be indicated. Degraded shows that a
component in the library has failed but the library
continued to operate. Failed shows that a component has
failed and operations cannot continue.
Contact your service representative if Failed is indicated.
If Degraded persists, also contact your service
representative.
Accessor
OK should be indicated. Failed shows that the accessor
(or both accessors if Model HA1 is installed) has failed or
has been made unavailable and operations cannot be
completed. Degraded shows that one accessor in an
HA1 system has failed or been made unavailable.
1. Attempt to return library to Auto Mode.
2. If problem persists, contact your service
representative.
Gripper
OK should be indicated. Failed shows that the gripper (or
both grippers if Model HA1 is installed) has failed or has
been made unavailable and operations cannot be
completed. Degraded shows that at least one gripper in
an HA1 system has failed or been made unavailable.
Contact your service representative.
278 Magstar 3494 Tape Library Operator Guide
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